TYPICAL TOOLS
The employee runs inside the systems you already use.
The point is less manual work, not another app to manage.
Slack
Gmail
Notion
If your stack is different, it almost certainly connects too. See the directory →
WORKDAY PRESSURE
Start where someone is already getting chased.
Finance, operations, procurement, HR, and marketing teams where decisions stall across approvers.
Owner: Operations manager, finance lead, procurement owner, or department head who has to keep decisions moving without bypassing control.
Workday sentence: Whose turn is it, what context do they need, and what is stuck past SLA?
Where it gets stuck: Approvals fail because the request, context, approver, amount threshold, and reminder path are not in one place.
What cannot go wrong: Spend, contracts, hires, or customer commitments get delayed, or the wrong person approves without enough context.
What stays human: They protect governance and speed together. They do not want AI approving money, people, or legal risk.
First useful version: A routed approval trail with the right approver, attached context, respectful reminders, and escalation when the SLA breaks.
WORK + APPROVAL
What changes when this work gets handled.
Mia is useful only if this work gets cheaper, faster, cleaner, or easier to trust. She handles prep, drafts, chases, and handoffs. Your team keeps the decision.
What your team gets back: Right approver notified with relevant context
Impact: Less review time, fewer missed items, cleaner files, and less expensive admin around work that still needs expert approval.
Current cost
What it costs now: Approval requests (expenses, contracts, content, hires)
Where people stay in charge: Approvers approve. The employee tracks the trail and chases what stalls.
WHY THIS RESULT MATTERS
Approvals rot in inboxes because nobody knows whose turn it is. The employee routes each request to the right approver, attaches the context they need, and chases what slips past your SLA.
CURRENT COST
- Approval requests (expenses, contracts, content, hires)
- Routing rules per amount and category
- Escalation paths and SLA windows
RESULT DELIVERED
- Right approver notified with relevant context
- Reminders that respect time-of-day and channel preference
- Escalations triggered when the SLA breaks
PROOF MOMENT
“Marketing campaign budget hits the inbox at 3pm. CMO sees it with the prior-quarter benchmark attached, approves in five minutes.”
MORE IN BACK-OFFICE
Other results on the same track.
Contract review: Read incoming contracts, flag deviations against precedent, summarize the delta. Counsel reviews the diff, not the document.
Mortgage broker AI assistant: An AI assistant for Australian mortgage brokers that handles document collection, borrower chases, file prep, and loan-processing admin inside your broker software.
Accounting close prep: Get the books BAS-ready by chasing missing client documents, clearing bank-rec exceptions, and preparing the close pack for review.
Legal matter intake: Get one matter moving by collecting facts, chasing missing documents, preparing conflict-check context, and drafting client updates.
Insurance renewal prep: Get one renewal file unstuck by triaging the inbox, chasing missing documents, summarizing policy changes, and preparing the broker review queue.
Claims processing: Triage incoming claims, cross-check policy coverage, prepare the first response. Adjusters approve the decision.
Onboarding: Every new hire, customer, or account gets the same complete welcome — forms filled, signatures chased, access provisioned.
Ticket triage: Categorize incoming tickets, draft replies for the common ones, escalate the edge cases. The frontline stops drowning.
Work scorecard
Before you hire for it, send us the stuck work.
Mia checks the cost, risk, approval line, and whether an AI employee can clear the first version.
WORK + APPROVAL SCORECARD
A short check for cost, speed, quality, risk, and the first safe version.
WORK
What keeps piling up?
Replies, reports, checks, handoffs, document chases, approvals, or follow-up that keeps coming back.
COST
What does it cost now?
Staff time, manager attention, customer wait time, rework, missed follow-ups, or lost revenue.
QUALITY
What would make it useful?
Better drafts, faster turnaround, fewer errors, cleaner handoffs, and less chasing from managers.
CONTROL
What still needs human approval?
Customer promises, pricing, refunds, legal language, financial decisions, or anything that can damage trust. Output: work to clear, current cost, approval line, pricing shape, and the smallest useful test.
HIRE YOUR FIRST
One stuck task. Approvals. First proof in 48 hours.
Send the approval request that stalls. Mia maps the routing, context, and chase loop.
LIVE IN 48 HRS
One stuck workflow. Unblock approvals; Mia maps the first fix.