TYPICAL TOOLS
The employee runs inside the systems you already use.
The point is less manual work, not another app to manage.
Clio
MyCase
DocuSign
Outlook
If your stack is different, it almost certainly connects too. See the directory →
WORKDAY PRESSURE
Start where someone is already getting chased.
Small and mid-sized law firms handling new matters before lawyer review.
Owner: Managing partner, practice manager, paralegal, or intake coordinator who needs clean files without weakening legal control.
Workday sentence: Do we have enough facts to open the matter, run conflict, and tell the client what happens next?
Where it gets stuck: New enquiries arrive as fragments: facts, ID, entity details, documents, deadlines, and conflict context are rarely complete at once.
What cannot go wrong: A conflict is missed, the wrong expectation is set with a client, or a lawyer wastes time rebuilding intake from scraps.
What stays human: They protect legal judgment, confidentiality, and client trust. They do not want AI giving advice.
First useful version
A lawyer-ready matter brief with facts, missing items, conflict-check context, client chase drafts, and next questions.
WORK + APPROVAL
What changes when this work gets handled.
Mia is useful only if this work gets cheaper, faster, cleaner, or easier to trust.
She handles prep, drafts, chases, and handoffs. Your team keeps the decision.
Work to clear:
What your team gets back
Matter intake brief with facts, missing items, conflict-check context, and source links.
Impact:
Why it matters
Less review time, fewer missed items, cleaner files, and less expensive admin around work that still needs expert approval.
Current cost
New enquiry forms, emails, call notes, uploaded documents, and ID requests.
Human approval
Lawyers or paralegals approve client communication, conflict decisions, and legal interpretation. The AI employee only prepares the file.
WHY THIS RESULT MATTERS
Small law firms lose time before the legal work even starts.
Facts arrive piecemeal, ID and documents are missing, conflict details are incomplete, and clients ask for status updates while staff rebuild the file.
This AI employee prepares the matter for human legal judgment.
CURRENT COST
- New enquiry forms, emails, call notes, uploaded documents, and ID requests
- Matter-type checklists, conflict-check inputs, and client-care templates
- Firm tone, escalation rules, and lawyer review requirements
RESULT DELIVERED
- Matter intake brief with facts, missing items, conflict-check context, and source links
- Client document chase drafts and status-update drafts
- Lawyer-ready review queue with risks, blockers, and next questions.
PROOF MOMENT
“New commercial lease enquiry. The AI employee captures the facts, spots missing entity details, drafts the client chase, and queues the conflict-check packet for staff.”
MORE IN BACK-OFFICE
Other results on the same track.
BACK-OFFICE Contract Review Read incoming contracts, flag deviations against precedent, summarize the delta.
Counsel reviews the diff, not the document.
BACK-OFFICE Mortgage Broker AI Assistant An AI assistant for Australian mortgage brokers that handles document collection, borrower chases, file prep, and loan-processing admin inside your broker software.
BACK-OFFICE Accounting Close Prep Get the books BAS-ready by chasing missing client documents, clearing bank-rec exceptions, and preparing the close pack for review.
BACK-OFFICE Insurance Renewal Prep Get one renewal file unstuck by triaging the inbox, chasing missing documents, summarizing policy changes, and preparing the broker review queue.
BACK-OFFICE Claims Processing Triage incoming claims, cross-check policy coverage, prepare the first response.
Adjusters approve the decision.
BACK-OFFICE Onboarding Every new hire, customer, or account gets the same complete welcome — forms filled, signatures chased, access provisioned.
BACK-OFFICE Approvals Route every approval request to the right person with the context attached. Chase what stalls past your SLA.
BACK-OFFICE Ticket Triage Categorize incoming tickets, draft replies for the common ones, escalate the edge cases. The frontline stops drowning.
Work Scorecard
Before you hire for it, send us the stuck work.
Mia checks the cost, risk, approval line, and whether an AI employee can clear the first version.
WORK + APPROVAL SCORECARD
A short check for cost, speed, quality, risk, and the first safe version.
What keeps piling up?
Replies, reports, checks, handoffs, document chases, approvals, or follow-up that keeps coming back.
What does it cost now?
Staff time, manager attention, customer wait time, rework, missed follow-ups, or lost revenue.
What would make it useful?
Better drafts, faster turnaround, fewer errors, cleaner handoffs, and less chasing from managers.
What still needs human approval?
Customer promises, pricing, refunds, legal language, financial decisions, or anything that can damage trust.
Output: work to clear, current cost, approval line, pricing shape, and the smallest useful test.
HIRE YOUR FIRST
One stuck task. Legal matter intake. First proof in 48 hours.
Send the stalled matter.
Mia maps the first intake, client chase, and lawyer review loop.
LIVE IN 48 HRS
One stuck workflow. Move matter; Mia maps the first fix.